All prices are subject to change without notice. All sales are final * We do not accept returns, exchanges or refunds. Please note, Certified Glamour reserves the right to refuse all returns.

If a product arrives not as described, we will only send replacements for damaged/missing products within 3 days of receipt you must provide photos of the issue, including packing slip,  send to info@certifiedglamour.com

This applies to Certified Glamour Cosmetics, Hair, Clothing and anything else on the website . We  appreciate  your business. THANK YOU

Liquid to matte lipstick, liners, Lip Gloss, and Brow powders are all Vegan, Gluten Free, No animal cruelty and Made in the USA

If a item is sent and is not what you ordered please contact within 2 business days for a exchange of equal value @info@certifiedglamour.com

Items must be returned with the original packaging and in original condition. Any items return to us without the original packaging and/or in bad condition, will be refused and returned to sender. We do not accept back items in worn or used conditions. Any indications on the product which shows signs of usage (ie: perfume smell, deodorant marks, visible stains) will be refused and sent back to sender. No exceptions will be made.

Before Using Hair:

  • Shampoo and condition your virgin hair extension prior installing.
  • Wash in cool water. When washing your hair extension do not massage or twist the hair.
  • Apply a generous amount of conditioner.
  • Do not apply conditioner to areas where the hair weft is attached.
  • After washing, pat dry it with a dry towel. Do not blow dry. Allow to air dry (do not roll or rub hair into a towel). After initial air dry you may then style your hair to personal preference.

How Many Packs / Bundles are Needed For Full Sewn-In:

It is recommended that 3 bundles are needed for a full weave depending on your own desired fullness. Hair length plays a major role in fullness. Typically longer lengths weight less, whereas the shorter hair lengths weigh more. Please use your own discretion.

EXCHANGES AND REFUNDS

No refunds will be permitted.

Exchanges are accepted 3 business days after you receive  purchase. Shipment charges will be made on all exchanges by the customers.

PLEASE NOTE: Exchanges can only be accepted by e-mail confirmation. Because of hygienic purposes, exchanges are not accepted for brushed, combed, washed, color dyed, bleached hair, or hair that has been cut.

Exchanges are only accepted for items that are UNOPENED AND UNUSED; all exchanges must be returned in the original package.

    • Product must be exchanged for something of equal value.
    • Shipping/handling and insurance fees are the customer’s expense.

All orders are processed by 3:00pm EST. All orders are processed same day and shipment occurs 24-48 hours after orders are placed unless holiday. Orders placed on Saturday and Sunday will Ship on the following Monday. Your tracking number will be e-mailed to you once your order has been posted. Please allow 2-3 business days to receive your order as all orders are shipped standard delivery via FedEx. Shipping fees and rates are standard and applies to weight of package, named destination, insurance loss of/or damage to the goods during the carriage. All shipping fees are paid to FedEx Shipping/Delivery Service not Certified Glamour.

Shipping fees include handling, packing, and postage costs. We cannot distinguish orders placed separately, shipping fees will apply to each of them. We recommend that you group your items into one order.